Illuminas

The American
Innovation Index

6th Annual Aii Results Are Now Available

The 2023 Most Innovative Companies

Client Logo - Apple
Client Logo - Toyota
Client Logo - Trader Joe's
Client Logo - John Deere
Client Logo - Louis Vuitton
The American Innovation Index™ (Aii) scores and ranks the innovativeness of U.S. companies based on their customer’s perceptions.
American Innovation Index - group of researchers looking at table with documents

Why Innovation Matters

Consumers expect more from companies than a satisfactory experience or a good price. Our research tells us that driving social innovation downstream to influence the customer experience matters.

Companies that engage in positive innovation are perceived as more attractive and rewarded with greater loyalty and achieve higher financial performance.

American Innovation Index - group of researchers looking at table with documents
Social Innovation image - group of people at computer showing charts

Why Social Innovation Matters

Innovation is a necessity for companies to survive and grow, but innovation that benefits society and the environment further increases customer loyalty, creating a truly transformative company.

Social innovation helps companies differentiate their brands, build customer loyalty and ensure that their well-meaning efforts are recognized by customers. The Social Innovation Index (Sii) quantifies the social innovation of companies from the perspective of their customers.

ABOUT THE Aii

The 6th Annual Aii covers 200 firms from 20 industries based on experiences captured from nearly 33,000 customer-company relationships. The Aii is a joint project with Fordham University’s Gabelli School of Business and the Norwegian School of Economics. The Aii is unique in that it measures innovation from the customer’s point of view rather than relying on expert opinions that bypass what customers actually experience.

Ready to talk social Innovation?

Schedule time with our team to understand how customers
perceive YOUR brand and learn how to develop an innovation strategy that drives customer loyalty and the bottom line.

Aii IN THE NEWS

American Innovation Index block with logos for Louis Vuitton, Apple, and Toyota

THE 2023 AMERICAN INNOVATION INDEX™ ACKNOWLEDGES TOP TECH COMPANIES AND LEADING TECHNOLOGY BRANDS

In a business environment that is focused on innovation driven by customer preferences and demand, the American Innovation Index ™ (Aii) plays a critical role in gauging the top tech companies in the U.S. that are perceived to be the most innovative and attuned to the needs of consumers. Now in its sixth year of providing important insights into the American mindset, the results of the 2023 Aii, specifically focusing on technology brands, have just been published, shedding light on the ever-evolving landscape of innovative technology solutions.

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