Illuminas is a full-service research consultancy that delivers strategic market intelligence across B2B and consumer markets worldwide. We are focused specifically on the technology industry and any other industry that intersects with technology. The largest technology companies in the world are able to make more informed business decisions because we generate the insights they need to drive action.
To answer the hard questions for the biggest technology brands so that they can change the world.
Our Core Values
- To our people
- To our clients
- To our business
- To our industry
- Have fun
- Believe in yourself
- Believe in your team
- Believe in the business
- Bring energy and excitement to everything you do
- Think big
- Be curious
- Take risks
- Be innovative
- Challenge the status quo
- Always do the right thing
- Produce the highest quality results
- Exceed expectations
- Know how (and when) to say No
- Stay focused and organized
our leadership team
Principal & CEO
As Principal and CEO of Illuminas, Jay has more than 30 years of experience developing new research products and services that address the evolving technology industry. He is a recognized thought leader in research in the technology industry, and he has a long history of analyzing the impact of technology on businesses, consumers and the economy. Given his extensive knowledge of the technology industry, Jay is our lead moderator and more often than not, can be found in the American Airlines Admirals Club on his way to his next focus group adventure.
Principal & President
As Principal and President of Illuminas, Carrie oversees all aspects of the organization and is primarily responsible for driving growth and building a high quality partner ecosystem. With over 20 years of experience in client services, Carrie leverages her research acumen to create innovative solutions for the world’s most successful technology brands. She also ensures that the work produced by our Client Services team meets the high standards of our company and our clients. When she’s not running the company, Carrie is usually running around Austin’s beautiful Town Lake.
Principal & Chief Research Officer
CFO & COO
As CFO/COO at Illuminas, Adam leads all financial, accounting, office operations, and interdepartmental communication/integration. With over 15 years of experience in finance and operations, Adam utilizes his diverse experiences to creatively solve problems and help scale the business for future growth. He also helps remove barriers to assure day-to-day operations run smoothly. When he is not helping drive the company forward, Adam coaches a variety of sports for his three kids.
SVP of Talent & Development
As an SVP at Illuminas, Stacey is responsible for developing the strategy and leading the execution of organizational effectiveness. This includes creating talent and culture management programs aimed at advancing the company’s mission and enhancing business results. She is primarily responsible for driving key initiatives in areas such as talent acquisition, performance management, employee coaching, training, and the onboarding of new employees. Stacey is one of the most tenured members of the Illuminas team and is our resident expert on all things Operations.
Marco Vriens, PhD
SVP of Marketing Sciences & Methodologist
VP of Sales & Marketing
As VP of Sales & Marketing, Tracey is responsible for driving new business development, generating content for outbound marketing activities, and leading our go-to-market strategy. She has over 15 years of experience on the Client Services-side of the business and is able to leverage her expertise in research design and execution to help our clients better understand how to turn research objectives into strategic insights. Tracey is one of the most tenured members of the team and many consider her to be our resident expert when it comes to remembering anything that’s happened at the company since 2008.
Tracy Tuten, PhD
VP of Qualitative Research
Ari Kapur, PhD
VP of Research
Ari brings more than two decades of international market research experience and a unique perspective after having spent most of his career on client-side research in the technology, telecommunications, and internet sectors. As part of the Client Services team, Ari will consult on the execution of research studies from design through reporting and will serve as one of the lead moderators for qualitative studies. As a die-hard LEGO fan, Ari will also be available to discuss how best to tackle any advanced models such as the NASA Space Shuttle Discovery or the Millennium Falcon.
As a VP at Illuminas, Lisa consults on the design and execution of qualitative and quantitative research ranging from in-depth qualitative interviews to brand tracking studies to menu-based conjoint designs. She has a knack for multi-tasking and managing more projects than you can imagine, all while forging relationships with her clients that last a lifetime. Lisa is a native New Yorker and a Leo, and she is our resident expert when it comes to having strong opinions and not being afraid to express them—which is an asset to have in any leadership role.
VP of Client Services
As a VP at Illuminas, Caroline oversees the design and execution of research studies across a wide range of qualitative and quantitative methodologies. Her strength lies in her ability to take abstract concepts and make them tangible – from driving thought leadership initiatives that turn into insightful infographics and whitepapers, to designing complex research programs from a collection of notes from 30 different stakeholders. She also has a unique talent for making complex data sets digestible through the use of data visualizations.